minibet88 Privacy Policy

This Privacy Policy ("Policy") describes how minibet88 ("minibet88," "we," "us," or "our") collects, uses, discloses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the minibet88 website at minibet88.app and all associated services, games, features, and mobile applications (collectively, the "Platform").

This Policy applies to all personal information we process, regardless of the medium through which it is collected — whether through our website, mobile app, customer support channels, or any other interaction you have with minibet88.

This Policy should be read alongside our Terms and Conditions, which govern your overall use of the minibet88 Platform. Both documents together form the complete agreement between you and minibet88 regarding your personal data and your use of our services.

minibet88 acts as the data controller for all personal information collected through the Platform. As data controller, we determine the purposes and means by which your personal data is processed, and we are responsible for ensuring that such processing complies with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices and ensuring compliance with applicable laws. You may contact our DPO directly for any privacy-related concerns using the contact details provided in Section 16 of this Policy.

minibet88 collects several categories of personal information to provide, maintain, and improve our services. The types of data we collect include:

Identity & Contact Information

Identity Verification Documents

Financial Information

Gaming & Behavioral Data

Technical & Device Data

We collect only the minimum personal information necessary to provide our services and comply with our legal obligations. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs unless specifically required by law.

minibet88 collects your personal information through the following means:

• Direct Collection: Information you provide when registering an account, completing your profile, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, browser information, and usage patterns via cookies and similar tracking technologies.
• Identity Verification: Documents and information you submit during our Know Your Customer (KYC) verification process, as required by anti-money laundering regulations.
• Payment Processors: Transaction data received from payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank when you make deposits or withdrawals.
• Third-Party Sources: In some cases, we may receive information about you from fraud prevention agencies, credit reference agencies, or other third parties to verify your identity or protect against fraud.

minibet88 uses your personal information for the following purposes:

We will not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

Under the Philippine Data Privacy Act of 2012, minibet88 processes your personal information on the following legal bases:

• Consent: Where you have given us explicit consent to process your data for a specific purpose, such as receiving marketing communications or enabling optional features.
• Contractual Necessity: Where processing is necessary to perform our contract with you — specifically, to provide the gaming services you have registered for and to process your financial transactions.
• Legal Obligation: Where processing is required to comply with applicable laws and regulations, including AML/KYC requirements, tax reporting obligations, and data retention mandates.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your privacy rights.

minibet88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with the following categories of recipients only where necessary and lawful:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors to facilitate deposits and withdrawals.
• Identity Verification Services: Third-party KYC and identity verification providers to confirm your identity and age.
• Game Software Providers: Licensed game developers and studios whose games are hosted on the minibet88 Platform, to the extent necessary for game operation.
• Fraud Prevention Agencies: Organizations that help us detect and prevent fraudulent activity, money laundering, and other illegal conduct.
• Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies such as the National Privacy Commission, AMLC, and other Philippine authorities, where required by law.
• Professional Advisors: Lawyers, accountants, auditors, and other professional advisors who are bound by confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

All third parties with whom we share your data are required to handle it in accordance with applicable data protection laws and our data processing agreements.

minibet88 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance Cookies: Collect anonymous data about how you use the Platform, such as which pages you visit most often and any error messages you encounter. This helps us improve Platform performance.
• Functional Cookies: Remember your preferences, such as your language settings, game preferences, and responsible gaming limits, to provide a more personalized experience.
• Analytics Cookies: Used to understand aggregate user behavior and improve our services. Data collected is anonymized and cannot be used to identify you personally.

We do not use cookies to track your activity on third-party websites or to serve you targeted advertising on other platforms.

minibet88 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.

minibet88 implements comprehensive technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS technology. Sensitive data stored in our databases is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: We offer two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: Our systems undergo regular penetration testing and security audits by independent cybersecurity firms.
• Secure Data Centers: Player data is stored in secure, ISO 27001-certified data centers with physical access controls, redundant power supplies, and 24/7 monitoring.
• Incident Response: We maintain a documented data breach response plan and will notify affected players and the National Privacy Commission within 72 hours of discovering a breach.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by minibet88:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal information we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.

The minibet88 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine regulations governing online casino gaming. We do not knowingly collect personal information from individuals under the age of 21.

As part of our registration process, we require all players to confirm that they are at least 21 years of age. We also conduct age verification checks using government-issued identification documents as part of our KYC process.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has registered on the minibet88 Platform, please contact us immediately using the details in Section 16.

In some cases, your personal information may be transferred to, stored in, or processed in countries outside the Philippines. This may occur when we use third-party service providers, such as cloud hosting providers or game software developers, who operate in other jurisdictions.

When we transfer your personal data internationally, we ensure that appropriate safeguards are in place to protect your information, including:

• Transferring data only to countries that provide an adequate level of data protection as recognized by the National Privacy Commission.
• Implementing contractual clauses that require recipients to protect your data to the same standard as required under Philippine law.
• Conducting due diligence on all international data processors to ensure they maintain appropriate security standards.

By using the minibet88 Platform, you consent to the transfer of your personal information to other countries as described in this section, subject to the safeguards outlined above.

The minibet88 Platform may contain references to or integrations with third-party services, such as payment processors and game providers. These third parties operate under their own privacy policies, which we encourage you to review.

minibet88 is not responsible for the privacy practices of third-party services. We carefully vet all third-party partners and require them to maintain appropriate data protection standards, but we cannot guarantee the privacy practices of external services.

We do not embed third-party social media widgets, advertising networks, or analytics tools that track your activity across other websites. Our data collection is limited to activity on the minibet88 Platform itself.

minibet88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. The "Effective Date" at the top of this Policy will be updated whenever changes are made.

For material changes that significantly affect your privacy rights or how we process your personal data, we will notify you by email or through a prominent notice on the Platform at least 30 days before the changes take effect. For minor changes, the updated Policy will be posted on the Platform and will take effect immediately upon posting.

Your continued use of the minibet88 Platform following notification of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must cease using the Platform and may request account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way minibet88 handles your personal information, please contact our Data Protection Officer:

• Data Protection Officer: minibet88 DPO
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 on the minibet88 Platform
• Response Time: Within 30 days for formal data requests

We take all privacy complaints seriously and will investigate and respond to every concern raised. Our goal is to resolve all privacy-related issues promptly, fairly, and in full compliance with Philippine data protection law.